What are The O. Items?

The O. Items are thoughtfully designed objects for daily use. Each product is made to be useful, durable, and intentionally minimal. The O. Items extend our commitment to evidence-based thinking beyond skincare into everyday objects.

Are The O. Items reusable?

The O. Items are designed to be useful and durable, and most are reusable. Please refer to individual O. Item descriptions.

What is The Ordinary Daily Hydration Bottle made from?

The Ordinary Daily Hydration Bottle is made from glass and the cap is polypropylene.

Are The Ordinary Reusable Rounds made from cotton?

Yes, The Ordinary Reusable Rounds are made from 100% organic cotton.

How do you use The Ordinary Reusable Rounds?

Apply your chosen product directly onto a reusable round and swipe gently over the face, avoiding the delicate eye area and mouth. Rinse or machine wash as desired, lay flat to dry, and reuse again and again.

Can The Ordinary Reusable Rounds be washed and reused?

Yes, The Ordinary Reusable Rounds can be rinsed or machine washed. Lay flat to dry and reuse again and again.

What can you use The Ordinary Anything Pouch for?

The Ordinary Anything Pouch is flexible and foldable, and slips easily into any bag. Use it to store anything from serums to snacks.

Promotional Terms & Conditions

The NIOD Welcome Discount Code Promotion (the “Promotion”) is available to Eligible Customers from 12:00 AM EST May 1, 2026, to 11:59 PM EST March 31, 2027 (the “Promotion Period”). The Promotion is only available to individuals who (i) subscribe to NIOD marketing emails for the first time via the pop-up at https://niod.com; and (ii) reside in countries that DECIEM is currently shipping to (“Eligible Customers''). Eligible Customers will receive a unique, single use 15% off unique promotion code (the “Discount Code”) to be used toward their next eligible online NIOD purchase (see below Redemption of Discount Code). Limit is one (1) Discount Code per Eligible Customer. The Discount Code will be sent to Eligible Customers approximately three (3) business days after the date they subscribe to NIOD marketing emails.

Redemption of Discount Code

The Discount Code is valid for use for online purchases only from the date Eligible Customers receive their Discount Code until 11:59 PM EST March 31, 2027 (the “Discount Redemption Period”). The Discount Code can only be redeemed on NIOD products. Limit is one (1) Discount Code redemption per Eligible Customer. Eligible Customers must provide the Discount Code at checkout in order to receive the discount. Discount Code cannot be combined with other offers.

Other important T&Cs

Redemption of Discount Code: (i) excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, other discounts and promotions (unless otherwise stated) and other items not discountable or excluded by law; (ii) applies to available products and stock at the time of purchase, no rainchecks; (iii) is not valid on purchases outside of the Discount Redemption Period; (iv) is non-transferable and there is no cash value or alternatives; and (v) is not for commercial or resale purposes.

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://niod.com/terms.html) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://niod.com/returns.html.

Country	Participating Locations
UK	Commercial Street Seven Dials Covent Garden Westfield
Canada	Queen West St Yorkville Distillery District Square One Vancouver Downtown Metrotown
Amsterdam	Amsterdam Centrum
Australia	Melbourne Gertude

Gli essenziali The O.

Domande frequenti

La nostra azienda

I nostri impegni

Assistenza clienti

Gift card