Promotional Terms & Conditions

Slowvember Terms and Conditions

All Deciem brand products (The Ordinary, NIOD and LOoPHA) are offered at a 23% discount, except NIOD Hydration Vaccine (50ml & 100ml) and NIOD Molecular Hyaluronic Complex (15ml & 30ml)  which are offered at a 50% discount (the “Slowvember Promotion”) during the following period (the “Slowvember Promotion Period”):

  • on theordinary.com, niod.com and loopha.com from November 1, 2024, at 12:00am EST (2:00pm AEST, 1:00pm HKT, 4:00am GMT, 5:00pm NZST), to December 6, 2024, at 11:59pm EST (1:59pm+1 AEST, 12:59pm+1 HKT, 3:59am+1 GMT, 4:59pm+1 NZST).
  • In all standalone DECIEM stores from November 1, 2024 to December 6, 2024 during local operating hours. The Slowvember Promotion will not be available at Deciem/The Ordinary branded counters located within our retail partners’ stores.
  • Excluding November 29, 2024 from 12am EST to 11:59pm EST when The Ordinary, NIOD and LOoPHA websites will be closed and our standalone stores will be transaction-free for the entire day (the “Blackout Period”).

During the Slowvember Promotion Period, each customer (cardholder, household) will be limited to 5 units per product (i.e. SKU) at the discounted price and 5 units per product at regular price, and limited to a total of 30 units total per order, at the promotional price and the promotion does not apply to gift cards (the “Promotional Limits”). Additional limits may apply for overlapping promotions during the Slowvember Promotion Period. Any products purchased in excess of the Promotional Limits may be purchased at their original price. The Slowvember Promotion is not combinable with any other offer unless specified in that offer and any other promotion DECIEM may determine at its discretion. 

Offer excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, and other other items not discountable or excluded by law. Offer applies to available products and stock at the time of purchase, no rainchecks or price adjustments. Offer is not valid on purchases outside of the stated promotion period, is non-transferable and there is no cash value or alternatives. 

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions.

Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) and Shipping + Delivery Terms (which can be found at https://theordinary.com/faq.html#shipping_delivery) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.