The Ordinary Squalane + Amino Acids Lip Balm Trade-In Promotion Terms & Conditions– Global

The Ordinary Squalane + Amino Acids Lip Balm Trade-In Promotion (the “Promotion”) is only available to eligible customers who trade in their empty lip products, including empty lip balm containers, oil-based lip product containers, lip gloss containers and/or lipstick containers (each, a “Participating Trade-In Item”) at select standalone The Ordinary/DECIEM stores (the “Participating Stores” -- see below for list). Promotion will run from June 20th, 2024 at Participating Stores during store hours, while stock lasts (the “Promotion Period”). Eligible customers who trade in one (1) Participating Trade-In Item during the Promotion Period will receive one (1) The Ordinary Squalane + Amino Acids Lip Balm (the “Trade-In Gift”). Limit is one (1) Promotion redemption and Trade-In Gift per eligible customer.

Participating Stores

Toronto, Canada: Queen Steet W; Yorkville; and Square One
Vancouver, Canada: Howe Street; and Metrotown
New York, USA: 5th Avenue; Nolita; and NYC Soho
Chicago, USA: Wicker Park
London, England: Covent Garden; Commercial Street; Westfield; and Seven Dials
Amsterdam, the Netherlands: Amsterdam Centrum
Melbourne, Australia: Melbourne Gertrude
Seoul, South Korea: DECIEM Gangnam; and DECIEM Yeon Nam Dong
Hong Kong: The Ordinary HK - Times Square

Other but important T&Cs

Promotion is available to customers residing in countries with DECIEM Participating Stores (“Eligible Customers”). The Promotion applies to available products and stock at the time of trade-in, no rainchecks. Promotion is not valid on trade-ins outside of the Promotion Period, cannot be combined with other offers (unless otherwise stated), is non-transferable and there is no cash value or alternatives. The Promotion is not for commercial or resale purposes. When stock runs out, the Promotion ends.

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at which are expressly incorporated herein by reference.