Promotional Terms & Conditions

The Ordinary - Save on Your Summer Regimen

The Ordinary UV Filters SPF 45 Serum 20% off Bundle Promotion (the “Promotion”) is only available to Eligible Customers on TheOrdinary.com from July 8th, 2025 at 12:00AM EST to August 31st 11:59PM EST and/or at standalone DECIEM/The Ordinary stores during store hours (the “Promotion Period”), while supplies last. Promotion is only available to Eligible Customers who reside in countries that DECEIM is currently shipping to and where The Ordinary UV Filters SPF 45 Serum is sold (“Eligible Customers”). For greater certainty, the Promotion is not available to residents of Canada, Australia, New Zealand, South Korea, Japan, Singapore, Brazil, Thailand, and Mexico. In order to qualify for the Promotion, Eligible Customers must purchase one (1) eligible The Ordinary “Prep” product, one (1) eligible The Ordinary “Treat” product and one (1) The Ordinary UV Filters SPF 45 Serum (a total of three (3) products) (each a “Participating Product” and collectively, a “Qualifying Purchase”). Eligible Customers who purchase three (3) eligible Participating Products in a single transaction will receive 20% off their Qualifying Purchase (see below for eligible products). Promotion will be applied automatically at checkout. Limit is one (1) Qualifying Purchase per order. Exclusions: Products excluded from a Qualifying Purchase: The Ordinary sets/bundles, tools and makeup, applicable taxes, shipping & delivery charges, gift cards and other items not discountable or excluded by law. Products not available for purchase in your local region. The Promotion applies to available products and stock at the time of purchase, no rainchecks. Promotion is not valid on purchases outside of the Promotion Period, cannot be combined with other shipping offers (unless otherwise stated), is non-transferable and there is no cash value or alternatives.

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions.Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) and Shipping + Delivery Terms (which can be found at https://theordinary.com/faq.html#shipping_delivery) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.

Qualifying Purchase (1x Prep, 1x Treat & 1x SPF)

Participating Products:

“Prep” Products

“Treat” Products

“SPF” Product

Squalane Cleanser
Glycolipid Cream Cleanser
Glucoside Foaming Cleanser
Glycolic Acid 7% Exfoliating Toner

Hyaluronic Acid 2% + B5 (with Ceramides)
Niacinamide 10% + Zinc 1%
Caffeine Solution 5% + EGCG
Soothing & Barrier Support Serum
Multi-Peptide Serum for Lash and Brow
Balancing & Clarifying Serum
Alpha Arbutin 2% + HA

UV Filters SPF 45 Serum

NIOD - Fractionated Eye Contour Concentrate (FECC) 3mL Gift with Purchase

NIOD Fractionated Eye-Contour Concentrate (3ml) gift with purchase (the “FECC Promotion”) is available on niod.com from 12:00am EST July 8, 2025 to 11:59pm EST July 21, 2025 and at select standalone DECIEM/The Ordinary stores (“select stores” – see list below) during store hours, while supplies last (the “FECC Promotion Period”). For online purchases, code JULYFECC must be entered during checkout. For in-store purchases, Promotion will be applied automatically at checkout.

Customers who purchase at least one NIOD product and spend the minimum qualifying amount (before taxes and other charges) in their local currency in a single transaction, according to the table below (“Qualifying Purchase”), will qualify to receive one (1) free mini NIOD Fractionated Eye-Contour Concentrate (3ml) (the “Gift”). The Ordinary and LOoPHA products are excluded from this Promotion. Limit of one (1) Gift per customer/transaction. The Gift is subject to stock availability. If Gift stock runs out prior to the end of the Promotion Period, then this Promotion ends.

Qualifying Purchase (minimum spend):
Canada	$75 CAD
United States	$75 USD
United Kingdom	£50 GBP
Australia	$75 AUD
Europe	€60 EUR
South Korea	₩100,000 KRW
Hong Kong	$600 HKD
All Other Countries	$75 USD

Offer excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, and other other items not discountable or excluded by law. Offer applies to available products and stock at the time of purchase, no rainchecks or price adjustments. Offer is not valid on purchases outside of the stated promotion period, is non-transferable and there is no cash value or alternatives. DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions.Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) and Shipping + Delivery Terms (which can be found at https://theordinary.com/faq.html#shipping_delivery) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.Select Stores

DECIEM Queen St
DECIEM Yorkville
DECIEM Distillery District
DECIEM Square One
DECIEM Vancouver Downtown
DECIEM Vancouver Metrotown
DECIEM Chicago Wicker Park
DECIEM NYC Fifth Avenue
DECIEM NYC Nolita
DECIEM Amsterdam Centrum
DECIEM London Commercial St.
DECIEM London Seven Dials
DECIEM London Westfield White City
DECIEM Gangnam

Sitewide Free Shipping

The Free Standard Shipping – No Minimum (the “Promotion”) is available only on theordinary.com, niod.com and loopha.com from 12:00am EST June 5, 2025 to 11:59pm EST June 27, 2025 (the “Promotion Period”). Promotion will be applied automatically at checkout on all qualifying purchases during the Promotion Period.

Promotion is only available to customers who (i) reside in countries that DECIEM is currently shipping to and (ii) purchase any The Ordinary, NIOD, or LOoPHA product online (“Eligible Customers”). Eligible Customers will receive free standard shipping on all qualifying purchases.

Qualifying purchase excludes applicable taxes, brokerage, duties and custom fees, gift cards and other items not discountable or excluded by law. The Promotion applies to available products and stock at the time of purchase, no rainchecks. Promotion is not valid on purchases outside of the Promotion Period, is non-transferable and there is no cash value or alternatives.

Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) and Shipping + Delivery Terms (which can be found at https://theordinary.com/faq.html#shipping_delivery), which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.

30% off LOoPHA for Early Adopters

The 30% off LOoPHA Instagram discount code offer (the “Offer”) is available to eligible customers who are followers of “LOoPHA” on Instagram, from May 27th, 2025 12:00 AM EST to June 8th, 2025 11:59 PM EST (the “Offer Period”). Discount code “EARLYADOPTER” must be entered during checkout to receive 30% off your LOoPHA purchase. Limit of one Offer Code redemption per eligible customer. Offer cannot be combined with other offers/promotions. Offer does not apply to The Ordinary or NIOD products.

Other important T&Cs

Offer (i) excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, other discounts and promotions (unless otherwise stated) and other items not discountable or excluded by law; (ii) applies to available products and stock at the time of purchase, no rainchecks; (iii) is not valid on purchases outside of the Offer Period; (iv) is non-transferable and there is no cash value or alternatives; and (v) is not for commercial or resale purposes.

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://loopha.com/returns.html

NIOD Welcome Offer

Eligibility for Receiving Discount Code

The NIOD Welcome Discount Code Promotion (the “Promotion”) is available to Eligible Customers from 12:00AM EST December 11, 2024 to 11:59PM EST October 31, 2025 (the “Promotion Period”). The Promotion is only available to individuals who (i) subscribe to NIOD marketing emails for the first time via the pop-up at https://niod.com; and (ii) reside in countries that DECIEM is currently shipping to (“Eligible Customers''). Eligible Customers will receive a unique, single use 15% off unique promotion code (the “Discount Code”) to be used toward their next eligible online NIOD purchase (see below Redemption of Discount Code). Limit is one (1) Discount Code per Eligible Customer. The Discount Code will be sent to Eligible Customers approximately three (3) business days after the date they subscribe to NIOD marketing emails.

Redemption of Discount Code

The Discount Code is valid for use for online purchases only from the date Eligible Customers receive their Discount Code until 11:59PM EST October 31, 2025 (the “Discount Redemption Period”). The Discount Code can only be redeemed on NIOD products. Limit is one (1) Discount Code redemption per Eligible Customer. Eligible Customers must provide the Discount Code at checkout in order to receive the discount.

Other important T&Cs

Redemption of Discount Code: (i) excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, other discounts and promotions (unless otherwise stated) and other items not discountable or excluded by law; (ii) applies to available products and stock at the time of purchase, no rainchecks; (iii) is not valid on purchases outside of the Discount Redemption Period; (iv) is non-transferable and there is no cash value or alternatives; and (v) is not for commercial or resale purposes.

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.

The Ordinary Welcome Offer

Eligibility for Receiving Discount Code

Eligible customers will receive a unique, single use promotion code via email (the “Discount Code”) after subscribing to The Ordinary marketing emails. Eligible customers must be subscribing to The Ordinary marketing emails via the pop-up for the first time. Discount Code may be redeemed in-store or online. For online purchases, Discount Code can only be redeemed by customers who reside in countries that DECIEM is currently shipping to. Eligible customers must purchase a minimum of one (1) The Ordinary product and provide the Discount Code at checkout in order to receive one (1) free Squalane Cleanser - 30ml (the “Free Product”).

For online purchases, the Free Product will be added to cart after the Discount Code is provided. For in-store purchases, the Welcome Email together with the Discount Code must be provided to The Ordinary staff during checkout. Customers who sign up in-store will be able to redeem the Free Product immediately at checkout and will receive a Welcome Email without a Discount Code.The Discount Code can only be redeemed from the date eligible customers receive their Discount Code until 11:59PM EST October 31, 2025 (the “Discount Redemption Period”). The Discount Code can only be redeemed on The Ordinary products. Limit is one (1) Discount Code redemption per eligible customer.

Other important T&Cs

DECIEM reserves the right, without prior notice, to (i) discontinue this offer/promotion at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions (which can be found at https://deciem.com/terms.html) which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy found at https://deciem.com/returns.html.

Understanding Spot Treatments For Acne-Prone Skin

The Ordinary Understanding Spot Solutions For Blemish-Prone Skin

Skin congestion can bring more than an occasional spot. Visible redness, uneven tone, and irritation often come along, too. Whether it’s one pimple or several, there is an understandable urge to act fast. That’s where spot treatments come in—targeted formulas designed for focused care when and where you need it most.

But not all spot treatments are made the same. Some focus on targeting visible redness primarily, while others focus on dead skin and oil buildup. That’s why key ingredients matter. They explain how a formula works and what it’s best suited for. This guide breaks down what to look for and shares our lab’s top picks for visibly clearer, smoother, and healthier-looking skin.

What is a Spot Treatment?

A spot treatment is a skincare product designed to target individual pimples or specific areas of concern, but can also include products used to target more generalised congestion.

Spot treatments are typically concentrated formulations focused on reducing the look of redness and decongesting clogged pores. This makes them ideal for clearing occasional acne breakouts, reducing their size, and minimizing textural irregularities.

How Do Spot Treatments Work?

Spot treatments work by delivering key ingredients directly to the problem area. These ingredients may help exfoliate dead skin cells, control excess oil, or calm irritation.

The Key Mechanisms:

Exfoliation: Key ingredients like salicylic acid exfoliate dead skin cells, which can clog pores and lead to acne.
Oil Control: Certain spot treatment ingredients help regulate excess sebum, reducing the chances of congestion.
Soothing Action: Compounds like sulfur help reduce visible redness.

Spot Treatments From The Ordinary.

The benefits of a spot treatment largely depend on its formulation. Here's a closer look at two options from the lab, and how to know which one is best for your skin needs.

For Soothing Signs of Congestion: Salicylic Acid 2% Solution

This targeted serum for acne-prone skin promotes exfoliation to remove dead skin cells that can clog pores. It helps reduce acne, target textural irregularities, and enhance skin brightness with continued use.

Salicylic Acid 2% Solution is designed for targeting overall signs of congestion, like blackheads and whiteheads. It's especially helpful for teenagers with acne-prone skin.

Other Supportive Products For Blemish-Prone Skin.

Beyond spot treatments, building a well-rounded and targeted skincare regimen can help support blemish-prone skin. Here are the formulations our lab recommends to complement your chosen spot treatment.

Niacinamide 10% + Zinc 1%

This water-based serum controls excess oil within 72 hours* to minimize pore buildup that can lead to signs of congestion. It reduces pore visibility in just 4 weeks** and promotes visible improvements in skin smoothness within 7 days***. It also targets dullness for a brighter, more radiant appearance.

*Based on a clinical study of 33 subjects applying the product twice daily for 3 days.
**Based on a clinical study of 33 subjects applying the product twice daily for 4 weeks.
***Based on a clinical study of 31 subjects applying the product twice daily for 1 week.

Salicylic Acid 2% Masque

This deeply cleansing face masque targets pore congestion by removing dead skin cells and excess oil. It uses a charcoal and clay-based formulation to smooth out textural irregularities and promote softer, more radiant skin.

Azelaic Acid Suspension 10%

This cream-like formulation targets the look of redness associated with congestion. It also visibly improves skin texture and dullness, for a brighter, smoother appearance. It has a lower irritation potential than other direct acids, which makes it gentle enough for daily use. It is also suitable for rosacea skin.

Natural Moisturizing Factors + Beta Glucan

For those with oily skin, this lightweight gel moisturizer is a non-greasy option for all-day hydration. It contains a blend of natural moisturizing factors, beta-glucan, and ceramides to help fortify the skin's natural barrier.

Niacinamide 10% + Zinc 1%

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Choosing the Best Spot Treatment For Your Skin.

Selecting the right spot Treatment depends on your skin's needs, sensitivity levels, and concerns.

To Target Congestion:

Opt for salicylic acid-based formulations that penetrate the pores and help remove dead skin buildup.

To Support Sensitive Skin:

Consider ingredients like sulfur, which effectively reduce the look and severity of acne, while allowing the skin to heal and repair.

Tips For Spot Treatment Success.

To optimize the benefits of your spot Treatment, follow these recommendations from our lab.

1. Avoid Overlapping Active Ingredients

Combining certain ingredients can irritate or reduce the effectiveness of your skincare regimen. For instance:

Don't use direct acids alongside exfoliating acids like glycolic acid, salicylic acid, or lactic acid. This can overwhelm your skin, leading to redness, dryness, or peeling. Instead, alternate their use on different nights or choose one that best suits your skin concerns.
Avoid layering multiple products containing the same ingredient (for example, using two salicylic acid-based products at once). This can result in over-exfoliation and increased irritation. We recommend sticking to one product per active ingredient for a targeted Treatment.

2. Apply Sun Protection Daily

Exfoliating acids can make the skin more sensitive to UV radiation, increasing the risk of sunburn and long-term damage, such as premature aging or skin cancer. UV exposure can also affect the skin's natural sebum, making it more likely to clog pores and cause congestion. To protect your skin, apply a broad-spectrum sunscreen daily.

Our UV Filters SPF 45 Serum is a broad-spectrum, non-comedogenic sunscreen that offers daily SPF 45 protection against sun damage. It also contains ceramides to support the skin's moisture barrier while providing a white cast-free, natural-looking glow.

UV Filters SPF 45 Serum

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3. Cleanse Gently

Before applying a spot treatment, use a mild cleanser like Glucoside Foaming Cleanserto remove dirt and impurities without stripping your skin's natural moisture barrier. This ensures your skin remains soft, supple, and well-prepared for the next steps in your regimen.

4. Practice Patience

Spot treatments can work differently. While some might provide quicker results, others may take time to show a visible improvement. Be kind to yourself as you navigate your acne journey.

Skincare Regimen for Acne-Prone Skin.

A consistent and well-rounded skincare regimen is important for targeting spot-prone skin. The following morning and evening routines are designed to cleanse, target, and hydrate your skin.

Morning:

Cleanse with Glucoside Foaming Cleanser.
Apply Niacinamide 10% + Zinc 1% serum for oil control and brightness.
Use a lightweight moisturizer like Natural Moisturizing Factors + Beta Glucan.
Finish with a broad-spectrum sunscreen to help protect the skin from damage caused by UV rays.

Evening:

If you’re wearing makeup, double cleanse to make sure your skin is rid of dirt and impurities.
Apply a spot treatment tailored to your needs. For example, Salicylic Acid 2% Solution clear up pores, improve visible redness and reduce acne pimples.
Apply a moisturizer to lock in hydration.

Addressing Spot Treatment Myths.

1. More Product = Better Results

Using excessive product won’t necessarily speed up results and may lead to dryness, redness, or irritation. Overuse can compromise the skin barrier, making it more prone to sensitivity. Always follow the product instructions and introduce ingredients gradually to minimize adverse reactions.

2. Spot Treatments Are Only For Teens

Acne-prone skin can affect anyone, regardless of age. Hormonal changes, stress, diet, and environmental factors are thought to contribute to acne in adults. Modern spot treatments are designed to cater to diverse skin concerns, including acne-prone skin and textural irregularities.

3. Spot Treatments Always Cause Irritation and Dryness

The right ingredients can target acne without irritating the skin. By using gentle but effective ingredients, following the product instructions, and rounding out your skincare regimen with supportive formulations, you can minimize the risk of adverse reactions.

Remember: everyone’s skin is different. Always patch test a formulation before use to see if it’s compatible with your skin.

Be Kind To Yourself (And Your Skin).

Spot treatments are one way to address acne. But they’re just one part of a much bigger picture. Skin can change for many reasons, and there’s no need to rush the process. Take your time. Learn what works for you.

Choosing products that align with your skin’s needs and staying consistent with your skincare regimen can help support visible improvements over time.

Get a personalized regimen for acne support in minutes. Our Regimen Builder provides custom product recommendations, targeted to your unique skin type and concerns.